Terms and Services
Introduction
Welcome to North Peace Solutions. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these Terms and Services carefully before using our website or engaging our services.
Services
North Peace Solutions offers a range of cleaning and assistance services, including but not limited to residential cleaning, commercial cleaning, post-event cleaning, pressure washing, and glass cleaning. The specific details of the services you engage us for will be outlined in the service agreement provided at the time of booking.
Booking and Scheduling
- Booking: To book our services, you must provide accurate and complete information through our website, phone, or email.
- Scheduling: Service appointments will be scheduled based on availability. We will confirm your appointment date and time in advance.
- Cancellation and Rescheduling: If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled appointment may incur a cancellation fee.
Payment
- Pricing: The pricing for our services will be provided at the time of booking. Prices may vary based on the scope and complexity of the services required.
- Payment Terms: Payment is due upon completion of the services unless otherwise agreed upon in writing. We accept various payment methods, including credit cards and electronic transfers.
- Late Payments: Late payments may incur additional fees. If payment is not received within the agreed-upon timeframe, we reserve the right to suspend or terminate services.
Client Responsibilities
- Access: You must provide us with access to the premises where the services are to be performed. This includes ensuring that any necessary keys, codes, or access information are available to our team.
- Safety: Ensure that the premises are safe for our team to perform the services. This includes securing pets and addressing any hazardous conditions.
- Personal Belongings: We recommend securing valuable items. North Peace Solutions is not responsible for loss or damage to personal belongings unless caused by our negligence.
Liability
- Service Quality: We strive to provide high-quality services and will address any concerns promptly. If you are not satisfied with the service, please contact us within 24 hours so we can resolve the issue.
- Limitations: Our liability for any claims arising from the services provided is limited to the amount paid for those services. We are not liable for any indirect, incidental, or consequential damages.
Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
Changes to Terms
We reserve the right to modify these Terms and Services at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes your acceptance of the revised terms.
Governing Law
These Terms and Services are governed by and construed in accordance with the laws of the Province of British Columbia, Canada. Any disputes arising from these terms or the use of our services will be subject to the exclusive jurisdiction of the courts in British Columbia.
Contact Us
If you have any questions about these Terms and Services, please contact us at:
📍 Address: 11118 104A Ave, Fort St John, BC, V1J 5P2
📞 Phone: +1 (250) 329-6642, +1 (250) 264-2908
✉️ Email: northpeacesolutions@gmail.com
Thank you for choosing North Peace Solutions. We are committed to providing exceptional service and look forward to serving you.